Troubleshooting Ad Publishing Issues

Troubleshooting Ad Publishing:

If you do not get redirected checkout for fee payment, and have a blank page displayed, the publishing of the ad has not been completed. ​​ Your ad will not be displayed in the category listings. ​​ We are​​ looking into what is causing the issue and solution. In the meantime, the following details the steps to finish the publishing of your ad.

 

  • ​​ If you cannot find your ad in the listings or you were not directed to checkout for publishing fee payments (if applicable)

    • Go into your user account

    • Check to see payment status of your Ads.

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  • My Public Ad Listings:​​ all of your publicly viewable listings will show up in this list. Ads with “do not show in my public ad listing” enabled are hidden from this list.

 

  • My​​ Ad Listings: display all ads published by you Including the ads with “do not show in my public ad listing”​​ 

 

 

 

  • listings payment status” view payment status and purchase upgrades or bumps for individual ads already created or published.

 

 

 

 

 

    •  ​​​​ Publishing fees/addon/upgrade options for individual ads: ​​ each ad will have a combination of the following three options or info available depending on the category.

 

 

 

 

 

 

 

      • ​​ Paid​​ message​​ is displayed for completed and published ads. ​​ Pay publishing fee” button will​​ be displayed on ads that are pending fee payment

      • ​​ Make premium:​​ 5 day Premium Add-on can be purchased for ads at anytime by simply clicking on this button and following the checkout instructions.

      • ​​ Move to top:​​ “bump”​​ your ad​​ to top of the listings.​​ 

        • Can only be bumped once every 2 hours.​​ 

        • When purchasing multiple bumps, your ad will be automatically bumped every 2 hours until there are none remaining.​​ ​​ Buy only the number of bumps you need when you need them IE: if you publish an item that you are actively working to sell​​ within the​​ next 6 hours and there’s a lot of traffic on the site, you can purchase 2 “move-to-top” for​​ your new ad so that the item is automatically moved to top of listings every 2 hours. If its an existing ad posting, you would purchase 3 “move-to-top”​​ because you will need to bump the old ad right away then every two hours after for the six hours. ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​ ​​​​